Open Positions

Customer Sales Representative

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

  • Manage large amounts of incoming calls

  • Generate sales leads

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/customer service team sales targets and call handling quotas

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Keep records of customer interactions, process customer accounts and file documents

  • Follow communication procedures, guidelines and policies

  • Take the extra mile to engage customers


Skills

  • Proven customer support experience or experience as a client service representative

  • Strong phone contact handling skills and active listening

  • Familiarity with CRM systems and practices

  • Customer orientation and ability to adapt/respond to different types of characters

  • Excellent communication and presentation skills

  • Ability to multi-task, prioritize, and manage time effectively

  • High school degree

  • Bilingual is a plus


Job Type: Full-time

Inside Sales Representative

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Responsibilities

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

  • Understand customer needs and requirements

  • Route qualified opportunities to the appropriate sales executives for further development and closure

  • Close sales and achieve quarterly quotas

  • Research accounts, identify key players and generate interest

  • Maintain and expand your database of prospects within your assigned territory

  • Team with channel partners to build pipeline and close deals

  • Perform effective online demos to prospects


Skills

  • Proven inside sales experience

  • Track record of over-achieving quota

  • Strong phone presence and experience dialing dozens of calls per day

  • Proficient with corporate productivity and web presentation tools

  • Experience working with Salesforce.com or similar CRM

  • Excellent verbal and written communications skills

  • Strong listening and presentation skills

  • Ability to multi-task, prioritize, and manage time effectively


Job Type: Full-time

Inside Sales Representative

We are looking for a talented and competitive Outside Sales Representative that thrives in a quick sales cycle environment. As an outside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable with driving and visiting customers, working with channel partners, generating interest, qualifying prospects and closing sales.

Responsibilities

  • Route qualified opportunities to the appropriate sales executives for further development and closure

  • Close sales and achieve quarterly quotas

  • Research accounts, identify key players and generate interest

  • Maintain and expand your database of prospects within your assigned territory

  • Team with channel partners to build pipeline and close deals

  • Perform effective online demos to prospects


Skills

  • Proven outside sales experience

  • Track record of over-achieving quota

  • Strong phone presence and experience dialing dozens of calls per day

  • Proficient with corporate productivity and web presentation tools

  • Experience working with Salesforce.com or similar CRM

  • Excellent verbal and written communications skills

  • Strong listening and presentation skills

  • Ability to multi-task, prioritize, and manage time effectively


Job Type: Full-time

For More Information or to Apply